Our mission is to provide customer focused financial solutions that drive tourism sector development and socio-economic growth
Our vision is to be the leading financial partner driving sustainable tourism development in Kenya.
Values are integral part of an organization's culture and create a sense of identity, belonging and purpose. During this planned period, the Corporation will be guided by the following core values:
- Professionalism - We demonstrate confidence, competence, knowledge and resourcefulness in all our operations
- Accountability and integrity - we do the right thing, take responsibility for our action and always adhere to the highest possible standards of conduct
- Customer focus - we ensure that the customer is at the core of all business decisions and activities and strive to offer solutions that meet and exceed their expectations
- Innovation - We are passionate about being an industry leader and continuously challenge existing practices while striving to find creative, new ways to consistently improve our customers
- Team work - We work openly and consultatively with each other, build productive and long-term relationships with customers and stakeholders to deliver unrivaled service.